Your brows. Our obsession. As the #1 brow brand worldwide, at BENEFIT inside of Boots Durham, we’ve got ALL the goods for newbies, pros & everyone in between. Searching for a brow wax near me? We’ve got you covered! We offer walk-ins and appointments. Book a brow wax, brow tint or brow lamination now. Trust us - we’re famous for a reason.
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Requires appointmentNot available
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Accepts checksNot available
RestroomAvailable
Wheelchair accessible entranceAvailable
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Certified by Benefit Cosmetics Brow Bar Counter • May 24, 2026
Frequently Asked Questions About Benefit Cosmetics Brow Bar Counter
WHAT’S INCLUDED IN MY BENEFIT BROW SERVICE?
Each Benefit experience is unique to YOU and your needs. Your Brow &
Beauty Expert (BBE) will kick things off with an in-depth consultation to
ensure you walk out feeling (and looking!) great. Our personalized Brow
Mapping allows you to see which hairs need to go and which need
to grow to achieve I'm-actually-obsessed brows. At the end of the service,
your BBE will wrap things up by styling your brows, so you’ll be ready to
take ’em out and show ’em off.
WHAT IS BROW MAPPING?
Our personalized Brow Mapping technique helps find where the brow
should start, arch, and end, and spots any hairs that need to be removed.
This process ensures you’re not just getting any ol’ brow shape, you’re
getting the brow shape that’s right for you. Once you've mapped out your
shape, your Brow & Beauty Expert will work with you to achieve that shape
through a service, product, or both.
HOW SHOULD I PREPARE FOR MY UPCOMING BEAUTY SERVICE?
Brow and Lash Tint services: If you have never had dye or tint on your hair,
brows, or lashes, you must have a 24-hour patch test* before receiving a
tint service. Just drop by your nearest Benefit to get one, no appointment
required. Say no to self-tanning or spray tanning for 24 hours before and
after your tinting service.
Brow Lamination services: If you have allergies to hair dye or perming
solutions, you must have a 24-hour patch test* before receiving a
lamination service. Swing by your local Benefit to get one, no appointment
required. Make sure you haven't had a brow lamination within the 6 weeks
prior to your appointment.
*48 hours in some countries
I’M RUNNING LATE. WHAT’S YOUR LATE POLICY?
We get it, things happen! We’ll do our best to accommodate. However, if
you’re more than 5 minutes late for your appointment, your spot may be
given to another customer.
WHAT AGE DO I NEED TO BE TO RECEIVE A BEAUTY SERVICE?
Refer to the age minimum when booking to see whether you’ll need a
parent or guardian present at the time of appointment to give consent for
the service.
DO I NEED TO MAKE AN APPOINTMENT?
Appointments are recommended, but we do accept walk-ins.
I DON’T LIVE NEAR A BENEFIT BOUTIQUE, BUT MY BROWS COULD USE
SOME LOVE. WHERE CAN I GET A BEAUTY SERVICE DONE?
We have 5,000+ Brow & Beauty Experts around the world who can’t WAIT to
give you brows that wow, show your lashes some love, and pamper your
pores. Visit our Store Locator to find your nearest Benefit services location.
What services does Benefit Cosmetics Brow Bar Counter offer?
We offer brow wax, brow tint, brow lamination, brow tweeze, lip and chin wax, eye mask, and complimentary brow mapping services tailored to your needs.
Do I need to book an appointment for a service at Benefit Cosmetics Brow Bar Counter?
Appointments are recommended but walk-ins are also accepted for your convenience.
How can I prepare for my brow tint or lamination service?
You must have a 24-hour patch test before tint or lamination services, which you can get at our location without an appointment. Avoid self-tanning or spray tanning 24 hours before and after tinting.
What payment options are available at Benefit Cosmetics Brow Bar Counter?
You can pay using Apple Pay, cash, Mastercard, or Visa.
What are the opening hours of Benefit Cosmetics Brow Bar Counter?
We are open Monday to Saturday from 09:00 to 17:30 and Sunday from 11:00 to 17:00, located inside Boots Durham at 2-5 Market Place, Durham.
Is the Benefit Cosmetics Brow Bar Counter accessible for wheelchair users?
Yes, our location has a wheelchair accessible entrance and restrooms.
What nearby places can I visit in Durham before or after my appointment?
You can explore Durham Market Square, visit The Picnic Basket for a quick meal, or check out Fashion stores like FatFace Durham and Accessorize nearby.
How can nearby transit options or locations help me get to Benefit Cosmetics Brow Bar Counter?
Benefit Cosmetics Brow Bar Counter is inside Boots Durham in the Market Place, a central shopping area near Durham Market Square, which makes it easily accessible by local transit and within walking distance from key spots.
Can I combine my visit to Benefit Cosmetics Brow Bar Counter with shopping at other nearby stores?
Absolutely! Nearby stores such as City Sports, Clarins Boots Durham, and Clinique Counter provide additional beauty and retail options for a full shopping experience.
Does the Benefit Cosmetics Brow Bar Counter offer a mobile app for booking?
Yes, you can schedule your appointment through the 'Benefit Loves' app or book online via our website.
Brand Certified Facts from Benefit Cosmetics Brow Bar Counter
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